Backfire
Matt and Emily negotiate with two armed bank robbers who take a subway full of hostages. During the negotiation Matt is pulled away to deal with an hostage taker who Matt has met and successfully negotiated with, who has taken a therapist and the therapist's husband hostage. Matt talks the man who believes that an Evil Psychic Agent has taken the form of the therapist husband.
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S1 E1
Pilot
Matt Flannery and Emily Lehman, two FBI agents specialized in crisis negotiation, are negotiating with a television soap opera actor who is about to lose custody of his sons. After it is resolved, they are sent to negotiate with the son of a state senator who takes hostages inside of a coffee shop using a home-made suicide bomber vest.
S1 E2
Circling
After a recent airplane collision, an air traffic controller is held responsible. He loses his temper and takes control of the air traffic control station in an attempt to clear his name.
S1 E3
Shanghai'd
What seems to be a textbook child kidnapping becomes a tangled mess when it is revealed that the victim is the daughter of David Lau -an Asian crime lord who is currently under FBI investigation.
S1 E4
Partners in Crime
Following a failed bank robbery which resulted in a hostage situation, Emily is taken hostage by the two bank robbers. Matt uses his people skills to negotiate with the robbers.